Find any A/R transaction This routine searches the whole ARTRANS file which contains all the posting activity to A/R customers. The data that is searched is only transaction file data, ie amounts, invoice# PO#, dates, customer account #. If transactions are found here, but are not visible when listed from the master screen for that customer, you should rebuild the AR transaction file. Do this from the AR menu, then File: File Maintenance: Transaction file Rebuild. Orphans To seach for orphans, click on that button. Note that the ONLY selection options effective for this search is the date range. All other criteria defaults to ALL. Orphan transactions are transactions that show here, but their Customer account # is no longer set up (deleted somehow). You may see these orphans for OLD customers that have been previously deleted. In this case these transactions stay in the AR trans file until they are Purged/Removed. See AR menu: File: File Maint: Master File.... However occasionally, a customer account master may disappear due to machine malfunction, or heaven forbid, a software glitch (bug?). To remedy that, you: 1. Add the customer back using the same exact account# that shows for the orphan in the list. 2. Rebuild the AR transaction file per the above instructions. This will connect th transaction back to the customer, and for open transactions, provide a place to make the payment.