Apply Customer Payments and/or Credits Credit Invoices A Credit invoice is a negative amount, which may have been entered thru A/R Enter Invoices or Credits, or may have been posted from Order Entry/Invoicing. THe negative amount(s) are shown in the list under the Amt Due column, and look similar to unapplied payments. As a matter of fact, unapplied payments are just like credit invoices. Keep in mind that applying credit invoice amounts to open invoices on this screen, is simply moving money within a customer, and DOES NOT affect the G/L or the customer balance. To apply credit invoice(s) to open invoices: 1. Key in or Select the desired customer. DO NOT enter a payment amount. This will LIST all open invoices including payments and credit invoices. OPEN means amount due. Negative amounts due (credits) may be applied to unpaid positive amounts due on open invoices. 2. Find and DOUBLE Click the credit invoice line that needs to be applied. On the resulting window 'Grab a Credit...' or Click OK to take the whole amount shown or change the negative amount as needed, then OK. (Note that the total amt(s) you grabbed is now showing in the 'Unapplied Amt =' box) If you have other credit invoices in the list that you wish to apply this session, repeat this step #2 for each one. 3. Find and DOUBLE click each OPEN INVOICE you wish to apply (pay) from the Unapplied amount now showing. In the resulting 'Apply a Credit or Payment' window enter the amount you wish to apply to that invoice. Thats it. Now Click 'OK Post Payment'. Note that until you OK-Post, you may cancel anything done on that window. For Payments or Credit applications If you didnt use all of the credits or payment (unappled amount) you will be given an option to make a credit invoice to save the unused credit in for later application, or given an option to remove the unused credit amount to a GL account (credited). The customers balance will be increased by this amount. This is useful for moving the credit or payment to be applied on another customer. Just receive a payment for the other customer(s) using this same Gl Account as the bank account for the payment. As a matter of routine, if you are going to the other customer next, you could use the Bank account for this unused credit.